World Café: Using standardized tools to improve services in Ontario

Join this World Café-style event to participate in a series of facilitated breakout sessions. You will learn about different standardized tools and how they can be used to support client-centred care and quality improvement (QI) in mental health and addictions services. Access the event flyer (PDF).

Date: Wednesday November 18, 2020
Time: 1:00 - 3:00 pm

Register for this event.

Who should attend?

This World Café event will be of interest to trainers on standardized tools, service providers, agency/program leaders, and system planners.

Discussion topics

  • The OPOC tool for Mental Health and Addictions: Collecting and using client feedback to improve services
  • Using OCAN and other standardized tools to frame recovery plans and progress notes
  • Using staged screening & assessment tools, including the GAIN Q3 MI, to support client care in addictions
  • Using interRAI ChYMH in the child and youth mental health sector
  • Using interRAI MH in in-patient mental health
  • How to use data that come from the tools
  • Using the tools for QI projects
  • Using the Recovery Model to support staff and client engagement with assessments
  • Using IAR to support client care and facilitate inter-agency communication


This World Café event is presented by Community Care Information Management and Evidence Exchange Network (EENet), which is part of the Provincial System Support Program at the Centre for Addiction and Mental Health (CAMH).

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