Sharing experiences: Using OCAN in community mental health

On May 28, 2015, EENet hosted a webinar titled, “Sharing Experiences: Using OCAN in Community Mental Health.”

OCAN -- the Ontario Common Assessment of Need -- is an evidenced-based assessment tool that supports a consumer-driven approach, focusing on needs and strengths to inform service delivery.

This webinar explored:

  • An overview of the OCAN tool;
  • A consumer and peer support perspective of OCAN;
  • Implementation and sustainability issues and strategies, as well as the use of OCAN to reduce wait times and enhance service delivery;
  • Use of OCAN data to understand the needs and characteristics of high users of emergency departments.

Watch the webinar recording and view the presentation slides.

The presenters

  • Ru Tauro is Executive Director of the Oak Centre Clubhouse; she is also Co-Chair of the Interim Provincial Steering Committee for OCAN, in Welland, ON.
  • Gord Singer is a Peer Support Specialist at FOCUS St. Michael’s/Cota Community Mental Health, in Toronto, ON.
  • Kim Lewis is Clinical Coordinator for the Flexible Supports Program at the Canadian Mental Health Association, York Region and South Simcoe, in Aurora, ON.
  • Anna Durbin is Research Associate at the Canadian Mental Health Association, in Toronto, ON.

You can get the latest information on the use of OCAN in the community mental health sector, by reviewing the CMH Common Assessment Highlights for Fiscal Year 2014/2015. In fiscal year 2014/2015, the focus was on activities supporting quality, utility, and sustainability. Take a few moments to read the highlights and find out about:

  • OCAN Data Quality webinar sessions
  • Ways health service providers are using OCAN to support recovery-focused service delivery
  • Ways OCAN is used to strengthen the voice of the consumer
  • HSP reports generated from OCAN data and how they can be used to inform service planning and quality improvement strategies
  • Reports that are available to LHINs to monitor common assessment use and inform health service planning
  • The launch of an OCAN Community of Practice

Activities related to quality, utility and sustainability of the CMH common assessment tool continues this fiscal year 2015/2016.

Please send questions and feedback related to the use of OCAN to the Support Centre at 1-866-909-5600, option 4, or contact cmhcap [at] ccim [dot] on [dot] ca. You can also visit

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