Strengthening performance measurement for mental health and addiction in Ontario


Open Minds, Healthy Minds, Ontario’s mental health and addiction strategy, outlines the current goals and priorities for the province. However, there is a need for a systematic approach to measuring the outcomes of individuals who receive mental health and addiction treatment in Ontario, as well the performance of the system as a whole.

Ontario has a wealth of data related to system performance. The challenge is to identify evidence‐based performance indicators that align with the province’s strategic priorities.

Strengthening Performance Measurement for Mental health and Addiction in Ontario seeks to strengthen the ability to measure performance and outcomes at the client, program, and system levels.


  • To synthesize the available literature on how performance is defined and measured in MHA services in Ontario and around the world; and 
  • To contribute evidence to broader provincial discussions of performance measurement.

Value to the system

  • Help Ontario’s health planners and other stakeholders balance timely, equitable access to high quality care with accountability and cost-effectiveness;
  • Get a better understanding of client health outcomes and potential ways to reduce costs to the system.

How you can get involved

The Performance Measurement project team seeks to consult with stakeholders to identify key performance domains for measuring the quality of mental health and addiction treatment services. The project team will work with stakeholders to:

  • Assess pressing evaluation and information needs;
  • Discuss challenges and opportunities related to data availability and quality;
  • Think through issues related to interpreting and attributing indicators to agency and system performance.

To find out how you can get involved and for more information, contact Karen [dot] Urbanoski [at] camh [dot] ca.

This project is made possible through a financial contribution from Health Canada. The views expressed do not necessarily represent the views of Health Canada. © 2015 EENet.

Project Contact: 

Project lead

Karen Urbanoski, PhD, Collaborating Scientist, the Centre for Addiction and Mental Health, Scientist, Centre for Addiction Research of British Columbia, Assistant Professor, School of Public Health & Social Policy, University of Victoria, karen [dot] urbanoski [at] camh [dot] ca.

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