Webinar recording: Listening to people with lived experience

Missing voices: Listening to people with lived experience to create a more equitable and effective pandemic response

A diversity of voices is essential for equitable healthcare and a just pandemic response. Yet, the voices of people with lived experience have often been missing from the conversation. This includes those with disabilities, individuals with mental health or addiction issues, or people experiencing systemic oppression and exclusion, who have experienced increased risks of harm and found it harder to access needed supports from healthcare services.

This webinar raises the voices of people with lived experience to help those working in the sector understand key considerations to mitigate barriers to care and inform more equitable pandemic planning.

Christina Foisy, Engagement Coordinator at the Provincial System Support Program (PSSP) at CAMH, describes a recent report that shares the perspectives of people with lived experience about pandemic responses. This is followed by a panel discussion with three members of PSSP’s Persons with Lived Experience and Family Advisory Panel: Jase Watford, Lisa Frys and Sandi Bell.

The panelists provide insights on:

  • barriers that they have faced in accessing health services during the pandemic
  • ways that virtual care barriers have amplified existing disparities related to the social determinants of health
  • changes that might mitigate barriers and ensure virtual care meets the needs of service users.

Missing voices: Listening to people with lived experience to create a more equitable and effective pandemic response from EENet on Vimeo.